> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.lineagecrm.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# What do I do if my number(s) are flagged?

If your number is flagged, the best move is to allow our remediation process to work with the carriers to get the number cleared, while you keep using it normally so carriers see real, healthy calling. We strongly recommend having multiple numbers to dial from, especially if your call volume is on the higher side. This allows you to balance healthy calling with resting the number.


**Lineage**
If you are a Lineage CRM user, **do not delete your number from Lineage!** Deleting and replacing a number starts the remediation back at day zero.  


**Note:** The carriers have been more aggressively flagging personal cell phones that are calling and mass-texting. They are flagging fast, clearing slowly, and sometimes disabling outbound calling altogether. If you are using a personal cell phone and cannot get another number right now, hold it under \~50 outbound calls per day and 100 per week, and never bulk-text from it. 